Cengage Advantage Books: A Primer for Management (with InfoTrac Printed Access Card) - Softcover

Michael P. Dumler is a professor of management in the College of Business at Illinois State University. His teaching interests are in the areas of organization theory, organizational behavior, and business research methods. His research interests focus on organizational change, social comparison processes, organizational citizenship behaviors, and self-management as a substitute for leadership. He is particularly interested in the application of these research streams to management problems. Dr. Dumler has been the recipient of the College of Business Research Award and the University Research Initiative Award and is a member of Beta Gamma Sigma. He has made more than 40 presentations to professional organizations and has published more than 25 articles. His work has appeared in the Journal of Occupational Psychology, Psychological Reports, Administration and Society, Group and Organization Management, Journal of Business Communications, Journal of Management Systems, and Journal of Social Behavior and Personality, among others.

Steven J. Skinner is the Rosenthal Professor in the Gatton College of Business and Economics at the University of Kentucky, where he has taught undergraduate and graduate courses in the School of Management for over twenty years. He was previously on the faculty at Illinois State University and was formerly a research administrator for State Farm Insurance Companies. He has also consulted with a variety of large and small organizations. Dr. Skinner has authored or co-authored seven books, including the recently published High Performers: Recruiting and Retaining Top Employees (South-Western, 2004), part of South-Western's Professional Portfolio. Dr. Skinner's research has been published in a number of journals, including the Academy of Management Journal, Journal of Marketing Research, Journal of Retailing, Journal of Business Research, Public Opinion Quarterly, Journal of the Academy of Marketing Science, Journal of Advertising Research, Journal of Risk and Insurance, and Journal of Personal Selling and Sales Management. He has received the Mu Kappa Tau Award for the best article in Journal of Personal Selling and Sales Management.

Part One: MANAGING AND THE ENVIRONMENT. 1. Management and Managers. 2. History of Management. 3. The Management Environment, Social Responsibility, and Ethics. 4. The Global Management Environment. Part Two: PLANNING. 5. Decision Making. 6. Planning. 7. Strategy. Part Three: ORGANIZING. 8. Organizational Structure and Design. 9. Job Analysis, Design, and Redesign. 10. Human Resource Management. Part Four: LEADING. 11. Individual Behavior. 12. Motivation. 13. Leadership. 14. Interpersonal and Organizational Communications. 15. Groups, Processes, and Teams in Organizations. Part Five: CONTROLLING. 16. Control Systems. 17. Managing Organizational Change and Development.