Communicating clearly is a critical skill for successful managers! The ability to communicate clearly is the critical core competency for successful managers at all levels and in all industries. This book is your guide to business communication that delivers the message whether written, or spoken, in person or via e-mail with respect for the receiver, and in all business situations.
This solid overview of all facets of business communication offers numerous opportunities to practice and apply your new skills and a log to track your improvement.
Readers will learn how to:
* Communicate clearly and correctly to avoid misunderstanding and get your message across
* Develop and use your listening skills to solve problems, diffuse conflict, teach staff, and be a more productive manager or team leader
* Ask the right type of question to elicit information, encourage a response, or create a relationship
* Master the techniques of successful presentations from planning to delivery
* Analyze your audience before communicating your ideas in any format
* Choose the most appropriate mode for communicating your message
* Use effective language to express your ideas clearly in well-constructed letters, proposals, memos, and e-mail
"synopsis" may belong to another edition of this title.
Janis Fischer Chan, a writer, editor, trainer, and instructional designer for more than 20 years, specializes in helping people communicate clearly.
As co-owner of a successful training company, she developed and conducted customized workshops on topics that included business writing, interpersonal communication, performance management, meeting planning, and making presentations.
"About this title" may belong to another edition of this title.
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Book Description Paperback. Condition: new. New. Seller Inventory # Wizard0761213384
Book Description Paperback. Condition: new. New Copy. Customer Service Guaranteed. Seller Inventory # think0761213384