Action Coaching: How to Leverage Individual Performance for Company Success - Hardcover

If you're a manager in most any organization today, you probably realize that your ability to coach others is fast becoming a key component of your job. Your ability to help others perform better on an individual basis is crucial to your career and theirs. Still, it's not enough; their personal improvement must be accomplished in ways that support company goals or, from an organizational perspective, that improvement has little value.In Action Coaching, authors Dotlich and Cairo teach people at the executive, managerial, and group level how to become extraordinary coaches. But what truly sets Action Coaching apart is its ability to strategically link the progress of individuals to specific organizational issues and, thereby, become a powerful tool for organizational change. With Action Coaching, goals for individuals are always determined in conjunction with the organization. The extraordinary benefits of that approach have been proven over the years through the authors' work with such leading companies as Pfizer, Johnson & Johnson, Colgate, Levi Strauss, Bank of America, Merck, and Arthur Andersen, to name but a few. Among many other lessons, companies will learn how to pick the right coach for the job, how to coach the coach, and how to use coaching to solve business problems.Aside from the strategic advantages Action Coaching offers organizations, the potential it holds for individuals far surpasses ordinary coaching approaches as well. Here, the authors not only show readers how to move people from heightened self-awareness to improved performance, but how to go beyond that to affect a significant performance breakthrough and even a major behavioral and attitudinal change that opens doors to new career possibilities.Illustrated with case histories, anecdotes, and a variety of tools and techniques, Action Coaching gives readers everything they need to include effective coaching among their professional abilities. Moreover, it gives managers, top executiv

DAVID L. DOTLICH, former executive vice president of Honeywell and Groupe Bull, is a partner in CDR International and an executive coach whose clients include Johnson & Johnson, Levi-Strauss, Merck, Arthur Andersen, and Sprint, among others. He teaches in executive education programs at the Universities of Michigan and Minnesota and is co-author of Action Learning (Jossey-Bass, 1998). He lives in Portland, Oregon. PETER C. CAIRO, former co-chair of Columbia University's Department of Organizational and Counseling Psychology, is a partner in CDR International, a worldwide consulting firm that specializes in executive coaching and development. His clients include AT&T, BellSouth, Colgate, and Merck. He lives in New York City.Both authors can be reached at www.cdr-intl.com