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Excuses, Excuses, Excuses...for Not Delivering Excellent Customer Service- and What Should Happen! - Softcover
Sick of hearing your customer service staff say: My computer is down, It's lunch time, I haven't gotten to it yet, etc. etc.. This book is an encyclopedia of what your service staff should say and do, instead. Ideal as a service coaching resource, this book provides a quick and easy solution that will improve customer perceptions about your organization and its service staff.
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- PublisherH R D Press
- Publication date2015
- ISBN 10 0874256143
- ISBN 13 9780874256147
- BindingPaperback
- Number of pages126
- EditorRobie Grant
- IllustratorEileen Klockars
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Excuses, Excuses, Excuses.for Not Delivering Excellent Customer Service- and What Should Happen!
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ISBN 13: 9780874256147
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Excuses, Excuses, Excuses.for Not Delivering Excellent Customer Service- Ã Â and What Should Happen! [Soft Cover ]
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Book Description PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000. Seller Inventory # CA-9780874256147
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Excuses, Excuses, Excuses.for Not Delivering Excellent Customer Service- and What Should Happen!
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H R D Press
(2015)
ISBN 10: 0874256143
ISBN 13: 9780874256147
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Excuses, Excuses, Excuses.for Not Delivering Excellent Customer Service- and What Should Happen!
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H R D Press
(2015)
ISBN 10: 0874256143
ISBN 13: 9780874256147
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Excuses, Excuses, Excuses: For Not Delivering Excellent Customer Service-And What Should Happen!
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Human Resource Development Pr
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ISBN 10: 0874256143
ISBN 13: 9780874256147
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Book Description Paperback. Condition: Brand New. Eileen Klockars (illustrator). 124 pages. 7.00x4.50x0.50 inches. In Stock. Seller Inventory # __0874256143
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Excuses, Excuses, Excuses.for Not Delivering Excellent Customer Service- and What Should Happen!
Published by
H R D Press
(2015)
ISBN 10: 0874256143
ISBN 13: 9780874256147
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Book Description Paperback. Condition: new. Eileen Klockars (illustrator). New Copy. Customer Service Guaranteed. Seller Inventory # think0874256143
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Excuses, Excuses, Xcuses: For Not Delivering Excellent Customer Service - and What Should Happen!
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Book Description Paperback / softback. Condition: New. Eileen Klockars (illustrator). This item is printed on demand. New copy - Usually dispatched within 5-9 working days. Seller Inventory # C9780874256147
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Excuses, Excuses, Xcuses: For Not Delivering Excellent Customer Service - and What Should Happen!
Published by
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(2015)
ISBN 10: 0874256143
ISBN 13: 9780874256147
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Book Description Paperback / softback. Condition: New. Eileen Klockars (illustrator). New copy - Usually dispatched within 4 working days. Seller Inventory # B9780874256147
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Book Description PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000. Seller Inventory # CA-9780874256147
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