Items related to Hardwiring Excellence: Purpose, Worthwhile Work, Making...
A "textbook with passion", Hardwiring Excellence offers a road map and practical how-to guide for creating and sustaining a culture of service and operational excellence. In this book, author Quint Studer, CEO of Studer Group, draws on his personal experience as a former hospital executive who led two organizations to the top 1% in patient satisfaction and his experience coaching hundreds of healthcare organizations since.
Studer, a nationally acclaimed educator, coach, and thought leader in healthcare today, is a master storyteller, mixing "chicken soup style" stories with personal insight, simple tools, and in-depth recommendations on how good organizations can become great ones.
Based on Studer GroupĀ’s Nine Principles SM, Quint Studer shows how to retain more employees; ensure better customer service; build strong leadership, align organizational values, goals, and results; increase communication; reward and recognize individual success while also requiring accountability; and move operational performance for better financials, market share, and growth.
At the core of the journey, he says, is a sense of purpose, worthwhile work and making a difference. When organizations learn how to harness this passion in their employees, they create a success spiral with ever increasing momentum.
In fact, Richard L. Clarke, FHFMA, President and CEO of Healthcare Financial Management Association says, "Quint StuderĀ’s Nine Principles of service and operational excellence provide the missing link between people power and strong financials. ItĀ’s about courageous leadership."
"synopsis" may belong to another edition of this title.
About the Author:
Author Quint Studer, CEO of Studer Group, draws on his vast experience coaching hundreds of healthcare organizations nationwide with stories, examples, and simple tools that drive world-class organizations
Review:
...such an important tool to reinforce all we've learned from Quint's mentorship over the years. -- Geralyn Lunsford, CNO, North Ridge Medical Center, Ft. Lauderdale, FL
I have re-read it, and am sharing some important insights with my staff today. -- Pam Hundt, RN, BSN
I think the book offers a valuble ongoing learning experience... --Cam Underhill, Director of Education and Organizational Development, Palmetto Health Baptist Easley, Easley, SC
I have re-read it, and am sharing some important insights with my staff today. -- Pam Hundt, RN, BSN
I think the book offers a valuble ongoing learning experience... --Cam Underhill, Director of Education and Organizational Development, Palmetto Health Baptist Easley, Easley, SC
"About this title" may belong to another edition of this title.
- PublisherFire Starter Publishing
- Publication date2003
- ISBN 10 0974998605
- ISBN 13 9780974998602
- BindingPaperback
- Edition number1
- Number of pages280
- Rating
Buy New
Learn more about this copy
US$ 18.76
Shipping:
US$ 3.00
Within U.S.A.
Top Search Results from the AbeBooks Marketplace
Stock Image
Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference
Published by
Fire Starter Publishing
(2003)
ISBN 10: 0974998605
ISBN 13: 9780974998602
New
Paperback
Quantity: 1
Seller:
Rating
Book Description Paperback. Condition: new. Brand New Copy. Seller Inventory # BBB_new0974998605
Buy New
US$ 18.76
Convert currency
Stock Image
Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference
Published by
Fire Starter Publishing
(2003)
ISBN 10: 0974998605
ISBN 13: 9780974998602
New
Paperback
Quantity: 1
Seller:
Rating
Book Description Paperback. Condition: new. New Copy. Customer Service Guaranteed. Seller Inventory # think0974998605
Buy New
US$ 19.90
Convert currency
Stock Image
Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference
Published by
Fire Starter Publishing
(2003)
ISBN 10: 0974998605
ISBN 13: 9780974998602
New
Paperback
Quantity: 1
Seller:
Rating
Book Description Paperback. Condition: new. Prompt service guaranteed. Seller Inventory # Clean0974998605
Buy New
US$ 30.00
Convert currency
Seller Image
Hardwiring Excellence: Purpose, Worthwhile Work, Making A Difference
Published by
Fire Starter Publishing
(2003)
ISBN 10: 0974998605
ISBN 13: 9780974998602
New
Softcover
Quantity: 2
Seller:
Rating
Book Description Condition: New. Seller Inventory # N:9780974998602:ONHAND
Buy New
US$ 38.82
Convert currency
Stock Image
Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference
Published by
Fire Starter Publishing
(2003)
ISBN 10: 0974998605
ISBN 13: 9780974998602
New
Paperback
Quantity: 1
Seller:
Rating
Book Description Paperback. Condition: new. New. Fast Shipping and good customer service. Seller Inventory # Holz_New_0974998605
Buy New
US$ 40.00
Convert currency
Stock Image
Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference
Published by
Fire Starter Publishing
(2003)
ISBN 10: 0974998605
ISBN 13: 9780974998602
New
Paperback
Quantity: 1
Seller:
Rating
Book Description Paperback. Condition: new. Buy for Great customer experience. Seller Inventory # GoldenDragon0974998605
Buy New
US$ 52.14
Convert currency
Stock Image
Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference
Published by
Fire Starter Publishing
(2003)
ISBN 10: 0974998605
ISBN 13: 9780974998602
New
Paperback
Quantity: 1
Seller:
Rating
Book Description Paperback. Condition: new. New. Seller Inventory # Wizard0974998605
Buy New
US$ 53.93
Convert currency
Stock Image
Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference
Published by
Fire Starter Publishing
(2003)
ISBN 10: 0974998605
ISBN 13: 9780974998602
New
Softcover
Quantity: 1
Seller:
Rating
Book Description Condition: new. Seller Inventory # FrontCover0974998605
Buy New
US$ 54.76
Convert currency
Seller Image
Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference
Published by
Fire Starter Publishing
(2003)
ISBN 10: 0974998605
ISBN 13: 9780974998602
New
Softcover
Quantity: 1
Seller:
Rating
Book Description Condition: new. Book is in NEW condition. Satisfaction Guaranteed! Fast Customer Service!!. Seller Inventory # PSN0974998605
Buy New
US$ 53.67
Convert currency
Stock Image
HARDWIRING EXCELLENCE: PURPOSE,
Published by
Fire Starter Publishing
(2003)
ISBN 10: 0974998605
ISBN 13: 9780974998602
New
Softcover
Quantity: 1
Seller:
Rating
Book Description Condition: New. New. In shrink wrap. Looks like an interesting title! 1.1. Seller Inventory # Q-0974998605
Buy New
US$ 96.23
Convert currency