About the Author:
Rob Ptacek is a Partner in the Global Lean Institute and President and CEO of Competitive Edge Training and Consulting, a firm specializing in leader and organizational development, and Lean Enterprise transformations. He is an Approved Scanlon Leadership Network Consultant. Mr. Ptacek holds a BS in Metallurgical Engineering from Michigan Technological University, Houghton, MI (USA), and a Masters of Management from Aquinas College, Grand Rapids, MI (USA). He speaks on leadership and continuous improvement topics for several industry associations including the Precision Metal Forming Association (PMA), Society of Manufacturing Engineering (SME), American Society for Quality (ASQ), American Mold Builders Association (AMBA), and the Scanlon Leadership Network (SLN). Jaideep Motwani, Ph.D. is Chair and Professor of Management at the Seidman College of Business, Grand Valley State University since 2000. He is also the E. Seidman Endowed Chair of Management. He received his Ph.D. in Operations Management from University of North Texas. He has co-authored a book entitled Classics in Operations Management, and published more than 150 articles in prestigious journals. The majority of Dr. Motwani s publications are in the area of total quality management, customer service, service strategy, managing for results, and creativity and innovation, among others.
Review:
It was nice to purchase a book that has examples from production, administration, as well as the Destkop environment! Great little handbook! --William Hollister, AMC, Inc.
Fantastic little pocket handbook reference for each of the phases of 5S. It allowed all parts of our organization to be on the same page (or handbook)! The case studies were detailed and provided us with some new ideas on how 5S can be applied. --Alec Hawkins, V.P. of Continuous Improvement, Mirmar Productions Ltd.
This 5S Pocket Handbook provides enough detail for teams to get started and implement one of the most basic tools of Lean - 5S. The detailed steps as well as examples can assist any functional level in applying 5S to their area. --Susan Eisle, Operational Excellence Manager, PRG Physican Group, LLC.
"About this title" may belong to another edition of this title.