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A Best Seller! This 330-page “how to” toolkit for leaders to self-assess and improve core non-technical competencies. Action planning guides facilitate transfer of new knowledge to the workplace. This book answers the questions supervisors are asking today including: How can I better manage my time? Will an open door policy improve communication with employees? What should I delegate and what should I do myself? Is there a secret to correcting negative behaviors? How should I prepare for a performance review? Should I confront conflict or let employees work it out on their own?
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- PublisherHRD Press
- Publication date2017
- ISBN 10 1599962322
- ISBN 13 9781599962320
- BindingPaperback
- Edition number3
- Number of pages266
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The Competent Leader: 19 Critical Skills Any Manager or Supervisor Must Know [Paperback] Stark, Peter and Flaherty, Jane
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