I am committed to giving each individual customer the highest standard of service. if you have any qustions concerning your order please contact me and i will help to resolve the issue.
I offer a 30 day money back guarantee on all orders, please include your customer ID and contact details with any returns.
I aim to process your order within 4 working days, this allows me time to ensure the right customer gets the right book. This also allows me time to quality check your book and ensure it is properly packaged.Plus I live a 20 mile round trip from the nearest post office ,so mey delay posting to combine with another activity. but will always disptach within 4 days.
i will let you know as soon as possible if there is a delay or problem at my end, please provise an email address so i can contact you as soon as possible
Shipping is charged at cost and where possible i will seek to combine orders to keep costs to a minimum. Please allow 10-14 days for delivery especially if overseas and longer if you have opted for surface (economy) mail. Please get in touch if your book(s) do not arrive in this time frame.
High cost items or orders over £30 will only be be sent by track and trace signature where available , the quoted price will also include any insurance.